Poor leadership, unclear policies, outdated tech systems - Customer Service Representative Fifth Third Employee Review

3.0
Jul 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Steady pay check, average base pay for teller position, relatively stress free job.

Cons

Management is poorly trained and therefore so is staff, slow and outdated systems, locked into positions with little mobility inside individual branches.

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, reliable, friendly team but that’s branch specific

Cons

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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