Stressful at times! - Personal Banker II Fifth Third Employee Review

3.0
Oct 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Great Benefits. I have met some wonderful customers. It is so rewarding to have them look at you with tears in their eyes and tell you how much you have helped their financial situation.

Cons

Always short-staffed. Not enough time to spend with the customer because you are so worried about the other 3 or 4 customers waiting. I always have someone at my desk and hit 150% of my goal monthly on sales...yet i cant get those 31 calls in daily. However i am always #1 in sales. I have always loved my job up until this call thing started...i have been in the business for many years and for the first time have never been so stressed in all my life! The whole time i have a customer at my desk i am thinking "gotta do my calls...gotta do my calls!" Then someone else comes in!

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, reliable, friendly team but that’s branch specific

Cons

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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