Customer Service Representative @ Fifth Third Bank - Customer Service Representative Fifth Third Employee Review

3.0
Nov 11, 2017
Recommend
CEO approval
Business Outlook

Pros

"Banker's hours" & generous amount of sick & vacation time

Cons

Low hourly pay with no overtime & many branches are often understaffed

Explore other reviews about Fifth Third

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Many of opportunities to promote

Cons

Learning sales can be difficult

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, reliable, friendly team but that’s branch specific

Cons

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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