They do not make banking a fifth third better. - Customer Service Representative Fifth Third Employee Review

They want you to drink the koolaid and believe that they keep the customer in the center of everything that they do, but that is a lie. They have you force products onto customers that they don't need; products that can put the customers in financial ruin. Even if you're meeting and exceeding your goal consistently each month by 200%, it's still never good enough. Every morning before opening at 9am, we're told over and over again by the FCM how we're not doing enough. It's soul sucking and it keeps the morale at an unrecoverable low. I've never worked at a place so terribly managed.