Overall not bad but not great either - Customer Service Representative Fifth Third Employee Review

3.0
Aug 8, 2012
Recommend
CEO approval
Business Outlook

Pros

good pro-team environment that focuses on everyone helping each other out to make the branch run smoothly.

Cons

making sales goals is difficult and can be stressful, especially since they always seemed to be increasing them.

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

Cons

Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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