Under paid and under valued with an unreachable sales goal - Customer Service Representative Fifth Third Employee Review

2.0
Jan 31, 2013
Recommend
CEO approval
Business Outlook

Pros

-Some of the coworkers are easy to get along with -some customers are nice but they are very few

Cons

-rude customers -disorganized management -people always trying to get of doing work and it falls on you -always understaffed -stressful to maintain safety and procedures when all the upper management pushes sales, sales, sale -sales pressure and expectation is exaggerate -few opportunities to move up from a CSR -place gets depressing very quickly -high turnover rate

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, reliable, friendly team but that’s branch specific

Cons

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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