Okay for a first banking job but very few opportunites to advance and low hours. - Customer Service Representative Fifth Third Employee Review

2.0
Mar 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Willing to hire in with little expierence. Benifits for PT employees. Willing to hand out more responsibilities. Compensation for reaching goals. Competitave pay with yearly raises based on performance.

Cons

Referral Goals have become rediculous. What qualifies as a referral has changed as well as the type of accounts making it very hard to convience people to open accounts. Payouts for success have gone down. Cuts have been made across the board with management and tellers. This has caused a staffing shortage and PT tellers are now kept to 20 hours with high traffic and low employees causing long lines and high stress. Company just overhauled all their personal accounts and are about to do business accounts as well. There is very little information and preparation for the employees, lots of uncertanity, and the bank has now made it difficult for customers to bank there. I wouldn't bank there if I wasn't an employee.

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

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