Not a bad place to start - Customer Service Representative Fifth Third Employee Review

3.0
Aug 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Fifth Third offers plenty of resources and the potential to move up or around the company. They offer great benefits and wonderful opportunities.

Cons

Fifth Third does not pay very well. I left a different financial institution as a part-time teller making almost $12 an hour. I am a full time "teller" (really a CSR) making a little over ten and I have been working there for over 2 years. Their raises are lousy. Fifth Third also pushes you to sell products a lot, making coming to work and doing your job uncomfortable at times-especially in this economy.

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

Cons

Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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