Going in the wrong direction - Personal Banker Fifth Third Employee Review

1.0
Aug 24, 2019
Recommend
CEO approval
Business Outlook

Pros

The one positive thing I can still say is that they have a relatively easy to use system and processes. All the things that used to be pros about working here have slowly been eliminated over the years.

Cons

Sales goals should be unique to each branch. Because they don’t take into consideration the specific needs and traffic patterns of each particular office, it results in a scenario where some offices exceed goals and some never meet them. I had a high level manager once tell me to lie about competitor products so that our offerings seemed more enticing when comparing options for clients. I also saw many employees intentionally misleading clients in order to meet sale goals and salespeople altering paperwork so that a product seemed more suitable for the client than it actually was. With the amount of pressure put on bankers to meet and exceed sales goals, it’s no surprise that many people resort to unethical tactics. The options are literally meet your goals or get written up.

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, reliable, friendly team but that’s branch specific

Cons

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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