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      Fifth Third

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      Fifth Third reviews

      CSR/Teller - Customer Service Representative Fifth Third Employee Review

      3.0
      Dec 5, 2009
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a lot of potential for career advancement at Fifth Third if you want it. The hourly wage is very nice compared to many places.

      Cons

      There is not a ton of support from upper management, which is kind of disappointing. They also seem to be more sales focused than customer service focused, but I guess most banks are now.

      Explore other reviews about Fifth Third

      5.0
      Mar 2, 2026
      Personal banker i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team environment, perfect entry level career for anyone in college pursuing a role in finance.

      Cons

      Fifth Third Bank has been undergoing significant changes on its staffing as some regions currently have seen a lot of upward momentum in promotions and hiring for internal roles. Expect there to be a brief period of short staffing, depending on the branch you are hired for.

      2.0
      Jul 2, 2026
      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits, reliable, friendly team but that’s branch specific

      Cons

      FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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