CSR/Teller - Customer Service Representative Fifth Third Employee Review

3.0
Dec 5, 2009
Recommend
CEO approval
Business Outlook

Pros

There is a lot of potential for career advancement at Fifth Third if you want it. The hourly wage is very nice compared to many places.

Cons

There is not a ton of support from upper management, which is kind of disappointing. They also seem to be more sales focused than customer service focused, but I guess most banks are now.

Explore other reviews about Fifth Third

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Many of opportunities to promote

Cons

Learning sales can be difficult

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, reliable, friendly team but that’s branch specific

Cons

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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