Constantly cutting incentives for employee excellence. - Customer Service Representative Fifth Third Employee Review

3.0
Dec 4, 2013
Recommend
CEO approval
Business Outlook

Pros

The organization never did me wrong, and offers plenty of chances to advance. They have a solid insurance program. As well as generous vacation programs

Cons

A clear disregard for retail employees. The demands of compliance are at times unrealistic. As well as the quick decisions that effect large swaths of the company. This results in retail having huge issues with customer service and having to be accosted for upper level decisions.

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, reliable, friendly team but that’s branch specific

Cons

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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