Good immediate staff, otherwise a wash - Personal Banker I Fifth Third Employee Review

2.0
Jan 14, 2021
Recommend
CEO approval
Business Outlook

Pros

-loved my coworkers, formed partnerships I'll have for the rest of my career -some of the customers really value what you do and you impact people's finances directly

Cons

-Unrealistic goals. Upper management really makes it feel like you are never doing enough and that you are underperforming despite working hard day in and day out -Bank mart employees work evenings and weekends with no extra compensation or benefits and are held to the same performance goals of traditional banks -Overall, disconnect between branch employees and upper management. The things that most branch employees would tell you is important upper management wouldn't agree on. It creates a constant discourse and a feeling that you're not appreciated for the work you do -Micro managing. As a large company I should've expected this more but they really try to tell you exactly how to do everything with little room for innovation or creativity

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong focus on customer relationships and professional development. Supportive team environment with opportunities to learn retail banking, financial products, and sales techniques. Good benefits and clear expectations for performance.

Cons

Sales goals can be demanding at times, and balancing customer service with production expectations can be challenging. Staffing levels occasionally created additional workload during busy periods.

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