Ex Customer service manager - Customer Service Manager Fifth Third Employee Review

3.0
May 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Very easy to work your way up the ladder. They provide the training you need as long. You just need to be motivated.

Cons

My area was constantly moving its staff around. It was impossible to depend on each other when coworkers were always coming and going!

Explore other reviews about Fifth Third

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team environment, perfect entry level career for anyone in college pursuing a role in finance.

Cons

Fifth Third Bank has been undergoing significant changes on its staffing as some regions currently have seen a lot of upward momentum in promotions and hiring for internal roles. Expect there to be a brief period of short staffing, depending on the branch you are hired for.

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, reliable, friendly team but that’s branch specific

Cons

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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