Hard to enjoy working here - Lead Customer Service Representative Fifth Third Employee Review

3.0
Oct 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Bank holidays=no work. You are off work by 6-7pm

Cons

Low pay, abused by customers, constantly told to sell products to customers that don't need additional services.

Explore other reviews about Fifth Third

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Many of opportunities to promote

Cons

Learning sales can be difficult

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, reliable, friendly team but that’s branch specific

Cons

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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