I worked here for 3.5 years. It was a good experience, but couldn't grow with the company. - Lead Customer Service Representative Fifth Third Employee Review

3.0
Dec 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Good leadership. They help teach you how to sell the products to the customers. You get compensated for the sales you make. Great people to work with.

Cons

It was hard to grow within the company if you didn't go into a sales role. The customer service manager position is what I wanted. They got rid of it the last year I was there. I decided to leave because of that.

Explore other reviews about Fifth Third

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team environment, perfect entry level career for anyone in college pursuing a role in finance.

Cons

Fifth Third Bank has been undergoing significant changes on its staffing as some regions currently have seen a lot of upward momentum in promotions and hiring for internal roles. Expect there to be a brief period of short staffing, depending on the branch you are hired for.

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff was great at many locations

Cons

Corporate mindset, understaffed and overworked

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