Not all branches are the same - Personal Banker I Fifth Third Employee Review

2.0
Aug 9, 2023
Recommend
CEO approval
Business Outlook

Pros

When I 1st started working her my training branch was awesome! I did have to drive 45 minutes to get to work but that's Atlanta. Everyone in the branch were great to customers and employees.

Cons

The company hires uncquilified personnel for their branch managers. A week after I got to my permenant branch location in the heart of Atlanta we got a new branch manager whom had never worked for a bank before and had no degree. This was a lateral move for me I came from the corporate side to retail. I have a degree in finance, had managed a number of people before and they told me I needed retail experience to get the management position. Each branch manager gets a 90 day "grace" period before they have to hit their numbers. This manager did nothing and said they would just get another job in 90 days. That's exactly what happened for that manager and the next. Whom also had no banking or finance experience and no degree. These managers dierespected the employees and customers. There were numerous calls to HR from my co-workers and HR never did anything about it. The company doesn't care about HR issues as long as they are making the money they want.

Explore other reviews about Fifth Third

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team environment, perfect entry level career for anyone in college pursuing a role in finance.

Cons

Fifth Third Bank has been undergoing significant changes on its staffing as some regions currently have seen a lot of upward momentum in promotions and hiring for internal roles. Expect there to be a brief period of short staffing, depending on the branch you are hired for.

2.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Staff was great at many locations

Cons

Corporate mindset, understaffed and overworked

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