Great place with clear expectations - Customer Care Supervisor First Advantage Employee Review

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

You will get bonuses based on your performance Many opportunities of learning new platforms and skills

Cons

On CC you will have high volume, but it is expected of the area Growth is slightly more limited on LatAm than other regions, however you can probably move to other teams

avatar
First Advantage Response
2mo
Thank you for taking the time to share your experience. We’re glad to hear you've found value in the performance-based bonuses and the opportunities to learn new platforms and build new skills. We also appreciate your perspective on workload and growth opportunities within specific regions. Feedback like this helps inform how we continue to support development, mobility, and career exploration across teams and geographies, while recognizing the demands of high-volume environments.

Explore other reviews about First Advantage

5.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent work environment and great coworkers

Cons

No cons are within this company for me

avatar
First Advantage Response
3w
Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

remote positions work life balance direct report supervisor easy to work with

Cons

work can be repetitive some employees get away with doing bare minimum while others get additional assignments pay could be better

See reviews by: Helpful|Rating|Date|All