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      First Advantage

      Engaged Employer

      First Advantage reviews

      Customer Success Manager - Anonymous employee First Advantage Employee Review

      1.0
      Aug 16, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home, good work life balance.

      Cons

      The worst company to work for! This company is so disorganized, dysfunctional, customer success management is the WORST, they are only out for themselves. Management doesn't assist their employees to be successful. Customer Success Managers will be laid off, with no warning! This company has a very high turn over rate, good employees leave and go to competitors.

      Explore other reviews about First Advantage

      5.0
      Jun 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work environment and great coworkers

      Cons

      No cons are within this company for me

      avatar
      First Advantage Response
      2w
      Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
      4.0
      Jun 22, 2026
      Sr. verification specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote positions work life balance direct report supervisor easy to work with

      Cons

      work can be repetitive some employees get away with doing bare minimum while others get additional assignments pay could be better

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