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      First Advantage

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      First Advantage reviews

      Race to the Bottom - Anonymous employee First Advantage Employee Review

      1.0
      Oct 9, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Started out as a company with integrity (when it was LexisNexis) and sincere customer concern. Benefits were good. Working conditions were adequate.

      Cons

      Morphed into a company with little or no customer concern. No concern for the development of employees. Became just a call center with a drive to up-sell customers. Customer problems were left unaddressed. Morale went down the tubes. Management could care less as long as expenses were trimmed and customers were sold more and more, regardless of their needs.

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      5.0
      Jun 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work environment and great coworkers

      Cons

      No cons are within this company for me

      avatar
      First Advantage Response
      6d
      Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
      1.0
      Jun 3, 2026
      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote first company Once out of operations you really manage your own time.

      Cons

      Excessive Workloads Poor choice in Team Leads Don’t get sick and if you do pray it doesn’t last longer than your FMLA 12 weeks because they will fire you! Even after 8 years of employment. Even when it is documented that they are responsible for the health issues caused by burnout!

      avatar
      First Advantage Response
      6d
      Thank you for sharing your experience. We’re sorry to hear about the challenges you faced, particularly around workload, leadership support, and your health concerns. We recognize how important it is to feel supported during difficult times, and your feedback highlights areas where we must continue to improve. We appreciate you taking the time to speak up and wish you all the best moving forward.
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