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      First Advantage

      Engaged Employer

      First Advantage reviews

      Fast paced, disorganized - Technical Support Analyst I First Advantage Employee Review

      3.0
      Jan 1, 2015
      Technical support analyst i
      Recommend
      CEO approval
      Business Outlook

      Pros

      The management is really flexible and understanding. thers full health coverage for a decent price. There's plenty of PTO and opportunities for overtime. There is plenty of work.

      Cons

      There is a total lack of communication between departments. There's little communication between management and employees. Everything is totally disorganized. The on boarding process was ridiculously unorganized. It took months to get a computer. The only way to get someone to do their job is to copy their manager in on the email. When there's an issue, it can literally take weeks to fix.

      avatar
      First Advantage Response
      11y
      Your input is appreciated. We value honest feedback to help us continue to transform the industry and the company. Many thanks!

      Explore other reviews about First Advantage

      5.0
      Jun 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work environment and great coworkers

      Cons

      No cons are within this company for me

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      First Advantage Response
      4w
      Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
      4.0
      Jun 22, 2026
      Sr. verification specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote positions work life balance direct report supervisor easy to work with

      Cons

      work can be repetitive some employees get away with doing bare minimum while others get additional assignments pay could be better

      avatar
      First Advantage Response
      1d
      Thank you for sharing your experience. We're glad to hear you value the flexibility of our remote work environment, the work-life balance, and the support of your direct supervisor. We also appreciate your candid feedback regarding workload distribution and compensation. Insights like yours help us as we continue towards improving the employee experience. We're grateful you took the time to share. If you have additional questions or concerns, please reach out to your People & Culture Business Partner. Thank you!
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