employer cover photo
employer logo
employer logo

First Command Financial Services

Engaged Employer

A Professional Home Away From Home - Director, Enterprise Architecture First Command Financial Services Employee Review

5.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at First Command has been an incredible experience, especially as someone who moved from Sweden to Texas. Transitioning to a new country and career at the same time can be daunting, but the environment here made it seamless. What stands out most is the authentic and inclusive culture. It isn’t just "corporate speak"—the First Command family is genuinely enthusiastic about what they do and focused on doing it with the highest level of professionalism while keeping it down to earth and humble. The work environment is excellent, striking a perfect balance between being high-achieving and deeply supportive. If you are looking for a workplace that values transparency and offers a truly great culture, I can’t recommend First Command enough. It has been the perfect place to start my American professional journey. It might even be where I end my professional journey.

Cons

Coffee could taste more like...coffee

avatar
First Command Financial Services Response
5mo
Thank you for taking the time to share your positive experience and the benefits of a career with First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We value your feedback and thank you for telling your story.

Explore other reviews about First Command Financial Services

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

* Having a mission-driven company with a meaningful customer group gives a sense of purpose. * The Employee Stock Option Program (ESOP) gives a common goal throughout the company, which cuts back on the corporate politics I've encountered at other companies. * Leadership is investing in modernization, so being able to help update mature processes leaves an opportunity to make an impact. * Company culture generally values personal improvement, offering investments in personal training and goals that feel supportive of one's career.

Cons

* Decision-making can be slower than in less regulated industries. Although necessary, the combination of compliance, legal review, governance, etc. can make things feel like the move slow for someone accustomed to nimble decision making. * Modernization requires patience and employees have to manage expectations of timeline on some of the corporate improvements.

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistency, team environment, team development, annual pay raises up to maximum for your position, bonuses based on your sales

Cons

Pay is low compared to industry averages Some opportunity for promotions, but not many

avatar
First Command Financial Services Response
2w
Thank you for taking the time to share your experience with First Command. We appreciate your feedback and are glad to know your time with the team had a positive impact. We also appreciate your feedback on compensation and advancement opportunities. That perspective is important as we continue working to support our employees’ growth and recognize their contributions. We’ll be sure to share your comments with our leadership team.
See reviews by: Helpful|Rating|Date|All