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Firstsource Solutions

Engaged Employer

Empowering Leadership and a Collaborative Culture - Process Leader Firstsource Solutions Employee Review

4.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Pros: - Supportive management that values growth - Clear career progression opportunities - Inclusive and respectful work environment - Strong focus on employee development - Excellent team collaboration and morale

Cons

Fast-paced environment may challenge newcomers - Occasional long hours during peak periods - Need for more cross-functional training - Limited remote work flexibility in some roles

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Firstsource Solutions Response
8mo
Thank you for your feedback. We’re glad to hear that you recognize the positive aspects of working with us, including opportunities for learning, career growth, supportive management, and a positive work culture. We also appreciate your observations regarding areas for improvement, such as compensation, workload, training programs, team dynamics, communication, and workplace facilities. We encourage open discussions with HR to address specific concerns, and your feedback will be shared with the relevant teams to help us continue enhancing the employee experience.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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