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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Feed back - Customer Service Representative (CSR) Firstsource Solutions Employee Review

      4.0
      Nov 13, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Good management *Fast carrier growth *Friendly environment

      Cons

      * cab will not be on time * cafeteria need to improve

      avatar
      Firstsource Solutions Response
      7mo
      Thank you for sharing your feedback. We appreciate your acknowledgment of the shift pay and one-way cab facilities, which are designed to support our employees’ convenience and comfort. Compensation reviews are conducted periodically and are performance-based to ensure fairness and recognition of individual contributions. We remain committed to continuously improving the overall workplace experience to make it more engaging, supportive, and growth-oriented for all employees.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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