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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Worst place to work - Customer Service Representative Firstsource Solutions Employee Review

      2.0
      Nov 14, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There were no notable good things about the company.

      Cons

      Full biased managers. Gross mishandling clients SLA.

      avatar
      Firstsource Solutions Response
      5mo
      Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations, especially concerning management practices and client-related processes. Fairness, integrity, and compliance with SLAs are core to how we operate, and your concerns are taken seriously. We encourage you to share specific details with your HR

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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