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Firstsource Solutions

Engaged Employer

Good - Customer Service Representative (CSR) Firstsource Solutions Employee Review

3.0
Dec 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company for freshers as per the salary

Cons

Salary is less fir experienced

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Firstsource Solutions Response
6mo
Thank you for your feedback! We’re happy to hear that you find Firstsource a good place for freshers to begin their careers and that you appreciate the management’s support and approachability. Salaries are regularly reviewed and aligned with individual performance and company standards to ensure fairness and competitiveness.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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