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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Great Culture, Work Life Balance and Amazing Growth - Senior Customer Service Associate Firstsource Solutions Employee Review

      4.0
      Dec 24, 2025
      Senior customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment Supportive Management Career Growth Work from home opportunity Friendly colleagues

      Cons

      No Night Shift Allowance Long Working Hours (10 Hours Shift) Low salary

      avatar
      Firstsource Solutions Response
      6mo
      Thank you for taking the time to share your feedback. We’re happy to know that you value the positive work environment, supportive management, career growth opportunities, and flexibility such as work-from-home options. Shift patterns and pay structures are aligned with business and client requirements; however, we continuously review compensation frameworks to ensure fairness and alignment with industry practices.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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