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Firstsource Solutions

Engaged Employer

might be useful for freshers - Customer Service Representative (CSR) Firstsource Solutions Employee Review

3.0
Dec 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent Incentives will be compensated

Cons

They only offer night shift

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Firstsource Solutions Response
6mo
Thank you for your feedback. We’re glad to hear that you find the incentive structure fair and motivating. Certain processes operate based on client time zones, which makes night schedules a business requirement. However, we truly appreciate your flexibility and commitment in adapting to these shifts.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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