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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Great learning environment, supportive team but room for growth, fast-paced and challenging. - Senior Process Associate/SME Firstsource Solutions Employee Review

      5.0
      Dec 30, 2025
      Senior process associate/sme
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work-life balance Opportunities for learning and development Supportive colleagues and collaborative culture Flexible work arrangements

      Cons

      Be honest but constructive Limited career progression High workload during peak times Need for better communication between teams Outdated tools or processes

      avatar
      Firstsource Solutions Response
      5mo
      Thank you for sharing such a balanced and thoughtful review! It’s great to hear that you appreciate the work-life balance, learning opportunities, and supportive culture at Firstsource — these are key aspects we continually strive to strengthen. We focus on creating clearer growth paths, investing in digital transformation, and ensuring transparent communication across teams.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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