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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Just a number - Call Center Representative Firstsource Solutions Employee Review

      1.0
      Jan 11, 2026
      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I like the voucher scheme

      Cons

      Do not look at human element when it comes to numbers , if your not performing your out Call centre is empty now works going

      avatar
      Firstsource Solutions Response
      4mo
      Thank you for sharing your feedback, and for your time with us in Derby. We’re glad you found value in the voucher scheme. We’re sorry to hear your time with us didn’t match expectations. Performance measures are used to make sure we’re meeting client expectations and have sufficient people, but they shouldn’t come at the expense of treating people with respect, or understanding the individual. Your comments will be shared with the local team.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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