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Firstsource Solutions

Engaged Employer

High turnover and lack of leadership skills - Customer Service Representative Firstsource Solutions Employee Review

1.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Team chats can be funny sometimes but not enough to make you want to stay

Cons

Low pay, high turnover (I seen management hire someone and fire them 2 weeks later cause they needed to let people go but made an excuse about it, they do this a lot), supervisors are very weird. And stalkerish) , also company turns up the volume on calls on purpose sometimes to the point you can’t breathe. OSHA needs to investigate this company

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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