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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Great place to work & thrive - Process Lead Firstsource Solutions Employee Review

      5.0
      Jan 20, 2026
      Process lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have had the privilege of working with Firstsource for over 13 years and my experience has been extremely rewarding. Our organization fosters a supportive and collaborative culture that values both individual contribution and teamwork. Long term employees are valued for their institutional knowledge and insights making it a place where experience truly matters. Overall Firstsource offers an enriching place to build a career where dedication is recognized, professional growth is supported and employees are encouraged to bring their best every day.

      Cons

      Firstsource does not have a WFM Or Hybrid option hence it is a challenge for employees commuting from long distance leaving them less energetic at the start and end of the day.

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      Firstsource Solutions Response
      4mo
      Thank you for sharing your detailed and thoughtful feedback. We truly appreciate your 13 years of dedication and are delighted to hear that your journey with Firstsource has been rewarding. It’s wonderful to know that you value our supportive culture, recognition programs, and focus on long-term growth and collaboration. We understand your concern regarding the lack of a WFH or hybrid option. While on-site presence is currently a business requirement to support operational efficiency and client commitments,

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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