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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      "Great Place to Start Your Career, Room for Growth" - Customer Service Representative (CSR) Firstsource Solutions Employee Review

      5.0
      Jan 29, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive Work Environment Friendly and Approachable Leadership Good benefits package, including health and wellness programs with an understanding management team.

      Cons

      Growth oppurtunities can be slow or not be clear too much work load with less resources. particularly when adapting to shifts and week off changing quite reqularly every 3weeks

      avatar
      Firstsource Solutions Response
      4mo
      Thank you for your thoughtful and detailed feedback. We’re delighted to know you value the supportive work environment, approachable leadership, and comprehensive benefits at Firstsource. We appreciate your recognition of our efforts to create a culture that promotes growth and employee well-being. While shift rotations are a business requirement and workload may vary based on operational needs, we continuously strive to maintain balance and provide the necessary support to our teams.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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