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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Great Company - Customer Service Advisor Firstsource Solutions Employee Review

      5.0
      Feb 3, 2026
      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great staff, Good training and The Company will help you with respect and dignity to make the job more enjoyable.

      Cons

      No Cons great company to work for would recommend.

      avatar
      Firstsource Solutions Response
      4mo
      Thank you for such a positive review. It’s great to hear you’ve had a great experience in Derby and that the training has set you up well. We’re especially pleased you’ve felt respected and supported day to day. Our people really are what make Firstsource, and feedback like this means a lot to the teams who bring that culture to life.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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