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Firstsource Solutions

Engaged Employer

Great place to learn and grow professionally - Associate Firstsource Solutions Employee Review

5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment and helpful management Good training programs and learning opportunities Stable organization with clear processes

Cons

Workload can be high during peak periods Career growth may take time in some roles

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Firstsource Solutions Response
4mo
Thank you for your detailed feedback. We’re pleased to know that you value the supportive team environment, helpful management, structured training programs, and the stability provided by clear processes. Workload during peak periods, this is aligned with business and client requirements and we continuously work on resource planning to ensure effective workload management. Career progression timelines are structured based on performance, readiness, and role availability, and we strive to provide fair growth opportunities across functions. Strengthening skill development initiatives and career path clarity remains an ongoing priority for us.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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