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Firstsource Solutions

Engaged Employer

Firstsource Review - Team Leader Firstsource Solutions Employee Review

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible timing decent work-life balance solid customer service and communication skills. job security good workplace environments

Cons

strict performance targets Need to fine‑tune workloads and performance targets, helping teams maintain productivity without feeling overwhelmed.

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Firstsource Solutions Response
3mo
Thank you for your valuable feedback. We’re glad to hear that you appreciate the flexible timings, work-life balance, skill development opportunities, job security, and positive workplace environment. We regularly review workloads and KPIs to ensure they are structured to support productivity while maintaining team well-being. Strengthening career path transparency and progression guidelines remains an ongoing focus area for us.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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