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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Good company for freshers to start career - Customer Service Associate (CSA) Firstsource Solutions Employee Review

      5.0
      Feb 12, 2026
      Customer service associate (csa)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive team, good training, and good learning environment.

      Cons

      Target-based work / strict metrics

      avatar
      Firstsource Solutions Response
      4mo
      Thank you for your feedback! We’re pleased to know that your experience at Firstsource Solutions has been positive, and that you appreciate the supportive team, training, and learning environment. Creating opportunities for growth and development is important to us. Our performance plans are reviewed regularly on a financial basis to ensure clear goals and accountability while supporting both individual and organizational success.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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