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Firstsource Solutions

Engaged Employer

Experience with First source. - Senior CSA Agent Firstsource Solutions Employee Review

4.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Training Good Work life balance Good career oppurtunitites

Cons

Non Competitive Salary Compensation concerns .

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Firstsource Solutions Response
4mo
Thank you for taking the time to share your feedback. We’re pleased to hear that you value the training provided, the work-life balance, and the career opportunities available within the organization. Supporting employee development and growth remains a key focus for us. Our compensation structure is aligned with industry standards, and we continuously review it to remain competitive.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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