employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

"A Great Place to Grow and Make an Impact" - CSA - Customer Service Associate Firstsource Solutions Employee Review

5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

"A Workplace That Recognizes and Rewards Excellence" "Thriving in a Culture That Celebrates Quality and Dedication "Supportive Team, Great Learning Environment" "Firstsource: Where Hard Work Truly Pays Off"

Cons

As a major player in business process management, the work can be target-driven and sometimes stressful, which is typical across the outsourcing industry—though not explicitly stated in the source

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

See reviews by: Helpful|Rating|Date|All