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Firstsource Solutions

Engaged Employer

my working experience - Senior CSA Agent Firstsource Solutions Employee Review

5.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

It is really amazing experience working with first source, been my first job in this industry but it was very eco friendly and the environment and people in work are very friendly where u can seek help from anyone and also they treat people with due respect, i have discovered myself very newly in this organization. we have good working environment, easily approachable HR, we get recognized for our work, which keeps you motivated to give consistent performance

Cons

nothing to be mentioned as cons for this organasation

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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