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Firstsource Solutions

Engaged Employer

Company Review - Customer Service Representative Firstsource Solutions Employee Review

5.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, Supportive Colleagues, Encouraging Team Leaders and Managers, Positive Learning Opportunities, Promotions.

Cons

Can conduct more fun and sports activities in weekly basis.

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Firstsource Solutions Response
2mo
Thank you for your detailed feedback. We’re glad to hear that you value the flexibility, supportive colleagues, encouraging leadership, learning opportunities, and growth prospects within the organization. We appreciate your suggestion regarding conducting more fun and sports activities on a weekly basis. Creating engaging initiatives to boost team morale and collaboration remains an important focus area for us. Transportation support is aligned with company policies and business requirements, and we continuously review such provisions to enhance employee safety and convenience.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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