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Firstsource Solutions

Engaged Employer

Great place for growth but management is a bit of challenge - RTA Analyst Firstsource Solutions Employee Review

3.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a good place if you are seeking growth in you profile even though you have to wait for 18 month for a growth but if you are decent in what you do growth is guaranteed Job security is also great I have seen them moving those who don't perform to other process multiple time rather then Letting them go

Cons

Management is bit of challenge here I have been promoted 2 time in my experience and been in 3 processes but the management in each process is always client centric they would always try to juice you for as much as they can out of you

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Firstsource Solutions Response
1mo
Thank you for your detailed feedback. We’re glad to hear that you value the growth opportunities and job security, and that your experience across multiple roles and processes has contributed to your development. It’s also encouraging to know that efforts are made to provide alternative opportunities for employees where possible. While business and client requirements are a key focus, we recognize the importance of maintaining a balanced and employee-centric approach. Ensuring that employee perspectives are heard and considered remains a priority for us. We appreciate your candid advice and will continue working towards creating a more supportive and sustainable work environment.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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