It is a good place if you are seeking growth in you profile even though you have to wait for 18 month for a growth but if you are decent in what you do growth is guaranteed
Job security is also great I have seen them moving those who don't perform to other process multiple time rather then Letting them go
Cons
Management is bit of challenge here I have been promoted 2 time in my experience and been in 3 processes but the management in each process is always client centric they would always try to juice you for as much as they can out of you
Firstsource Solutions Response
2mo
Thank you for your detailed feedback. We’re glad to hear that you value the growth opportunities and job security, and that your experience across multiple roles and processes has contributed to your development. It’s also encouraging to know that efforts are made to provide alternative opportunities for employees where possible.
While business and client requirements are a key focus, we recognize the importance of maintaining a balanced and employee-centric approach. Ensuring that employee perspectives are heard and considered remains a priority for us.
We appreciate your candid advice and will continue working towards creating a more supportive and sustainable work environment.
Remote, Company provides equipment, No Weekends. Gain your experience and move on!
Cons
People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!