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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      NA - Customer Service Representative Firstsource Solutions Employee Review

      4.0
      Apr 22, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to work for beginners

      Cons

      It takes time to adjust to shifts

      avatar
      Firstsource Solutions Response
      1mo
      Thank you for your feedback. It’s great to hear that you find this a good place for beginners to start and build their careers.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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