employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

"Favoritism, UnderPay, Lack of Education" - Patient Account Representative Firstsource Solutions Employee Review

2.0
Apr 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Pros Pay is decent for the most part than other paying companies but the percentage raise is insane. Across the board, as they state, raises have been cut off to a .05. Our office is a ghost town... A lot of layoffs, resigning, and No Promises kept!

Cons

Favoritism is a problem at our Miami location! Hard real workers are treated poorly and not given the opportunity of equal back to back 2 days off in a row. Days off are separated. Under-educated / barely working employees given top quality care and are favored than those who are educated and working hard... Promises from upper management are voiced but never rendered. Manager has her right hand person that covers for her at all angles, gives her priority employee care than others at hand. Holidays are worked for on one half of hospitals while the other half has them officially off all year round. Scheduled hours are changed for all except one employee having the best hourly schedule just because... Manager/ supervisor favor some, than others. Lies, lies, lies.... Definitely not an Equal Opportunity Environment.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

See reviews by: Helpful|Rating|Date|All