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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Good for beginners but lacks pay and career growth - CSA - Customer Service Associate Firstsource Solutions Employee Review

      1.0
      May 12, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good for beginners and not really much of a bonus type on a long shot

      Cons

      Not really working out on pay and career basis.

      avatar
      Firstsource Solutions Response
      1mo
      Thank you for sharing your feedback and experience at Firstsource Solutions. We’re glad to hear that you found the organization to be a good place for beginners to gain experience and build foundational professional skills. Early career exposure and learning opportunities play an important role in employee growth.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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      Firstsource Solutions reviewsFirstsource Solutions CSA - Customer Service Associate reviewsFirstsource Solutions review