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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Good company with employee benefits but no fixed shifts - Senior Customer Service Representative Firstsource Solutions Employee Review

      4.0
      May 18, 2026
      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall good company to work which has employee benefits

      Cons

      No fixed shifts and breaks is a hassle always

      avatar
      Firstsource Solutions Response
      1mo
      Thank you for sharing your valuable feedback about your experience with Firstsource. We’re glad to hear that you appreciate the employee benefits and the overall work environment. At the same time, we understand your concern regarding shift schedules and break management, and we recognize how important work-life balance and operational flexibility are for employees.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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