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Firstsource Solutions

Engaged Employer

Appreciation for achievements, but delays in rewards - Senior CSA Agent Firstsource Solutions Employee Review

4.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

The company actively acknowledges and celebrates achievements like the “Best Performer” Award, showing appreciation for individual contributions.

Cons

Rewards and Recognition should be celebrated in the same month rather than two months delay, would like to see a decent increase in the Annual CTC and give our yearly bonus

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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