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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Appreciation for achievements, but delays in rewards - Senior CSA Agent Firstsource Solutions Employee Review

      4.0
      May 25, 2026
      Senior csa agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company actively acknowledges and celebrates achievements like the “Best Performer” Award, showing appreciation for individual contributions.

      Cons

      Rewards and Recognition should be celebrated in the same month rather than two months delay, would like to see a decent increase in the Annual CTC and give our yearly bonus

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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