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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Supportive culture with challenging peak workloads - Senior Customer Service Associate Firstsource Solutions Employee Review

      5.0
      May 27, 2026
      Senior customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive work culture, good learning opportunities, friendly colleagues, and a great platform for career growth.

      Cons

      Work environment is positive, but workload during peak times can sometimes be challenging.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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