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Firstsource Solutions

Engaged Employer

Great place to build your career - Customer Service Representative (CSR) Firstsource Solutions Employee Review

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been with this company for over three years now, and it’s been a really positive experience overall. The work environment is collaborative, and I’ve had the chance to learn a lot from supportive colleagues and managers. There’s a strong emphasis on career growth and learning opportunities, which has helped me expand my skills and take on new challenges. Overall, I feel valued here and I’m excited to see how the company continues to grow.

Cons

As of now, I can only think of a few workflows that could be streamlined to save time. Simplifying these processes would help reduce unnecessary steps and make day‑to‑day tasks more efficient.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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