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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Louisville, KY - Manager - Process Excellence Senior Manager Firstsource Solutions Employee Review

      1.0
      Jun 2, 2016
      Process excellence senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      To some, I'm sure no drug testing

      Cons

      Worst company I have ever worked for. Management has no ideal what they are doing, pushing the blame on others when they don't meet quality. They refuse to give their employees feedback on how they are doing and don't hold them accountable for not meeting quality . All pay has drop down to $10 hour and will continue to drop. Lack of work so they send you home with no pay.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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