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Firstsource Solutions

Engaged Employer

Run fast - Support Desk Firstsource Solutions Employee Review

1.0
Jun 28, 2016
Recommend
CEO approval
Business Outlook

Pros

I worked here for 13 years. There are some managers who try to make it a good experience but over all they are not the least bit employee minded.

Cons

Once the company was purchased by Firstsource in India, everything went downhill quickly. They treat their employees like they are expendable. They cut out raises and are now closing offices with little notice. They give little training and expect unrealistic productivity with antiquated computer systems.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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