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Firstsource Solutions

Engaged Employer

Run fast - Support Desk Firstsource Solutions Employee Review

1.0
Jun 28, 2016
Recommend
CEO approval
Business Outlook

Pros

I worked here for 13 years. There are some managers who try to make it a good experience but over all they are not the least bit employee minded.

Cons

Once the company was purchased by Firstsource in India, everything went downhill quickly. They treat their employees like they are expendable. They cut out raises and are now closing offices with little notice. They give little training and expect unrealistic productivity with antiquated computer systems.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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